Medical and Dental Integration: A Need for Improved Electronic Health Records

The benefits of integrating oral health care and overall health care are well documented. Integrated health care refers to merging administrative, technical, operational, and clinical aspects of care across health disciplines to improve care coordination and patient health outcomes. To date, the focus of these efforts have been on interprofessional training of providers, integrated models of care, use of Health Information Exchange (HIE), and management of disease through care coordination.

Between May and September 2022, CareQuest Institute for Oral Health® conducted a survey to assess FQHC medical and dental providers’ perspectives on their ability to access and contribute to mutual patient dental and medical records across disciplines within the same health care system. Results from this survey highlighted significant barriers to collaboration and data exchange, including challenges with health information technology features to support interprofessional care and center operations that limit providers’ access to information. Key findings from this survey reveal challenges with obtaining accurate health and prescription information from patients, obstacles to accessing integrated health records, and the need for a more integrated health records system.

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